5 Applicable References
Due to changes in data protection and the introduction of GDPR regulations. Introduction of this law gives individuals rights over how information about them is stored and used by organisations. This document defines how Signway Supplies (Datchet) Ltd will implement and manage this information.
GDPR – General Data Protection Regulation
Personal data – information about a living individual which is capable of identifying the individual.
Processing – anything that is done with/to personal data including storage
Data Subject- person about whom personal data are processed
Data Controller – person or organisation who determines what and how data is processed usually this is a HR and IT function.
Management – is responsible for taking the necessary actions to ensure that GDPR regulations are adhered to.
Quality Management – is ensuring that the policy remains compliant with the appropriate authorities and accreditations. Quality will conduct internal reviews to ensure compliance with the regulations.
Data Controllers – ensures that data is held and processed in compliance with the regulations.
4.1 Information collection
Signway Supplies (Datchet) Ltd will collect information when you contact us for information, on our product and services. We will also collect information if you voluntarily complete customer surveys or provide us with any feedback on the products or services we provide.
4.2 Use of information
The information we collect about you will enable us to process orders and contracts and for account management reasons (this may be in electronic or paper format).
As part of account management process we may send your details and also use information from credit reference agencies and fraud prevention agencies. We will not share your information with third parties for marketing information.
4.3 Access to information and correction
You have the right to request a copy of the information that we hold about you. We may make a small charge for this service. If you would like a copy of some or all of the information please email firstname.lastname@example.org or write to us at:
The Data Controller
Signway Supplies (Datchet) Ltd
As we want to ensure that the personal information that we hold is accurate and up to date, we may contact you to amend, check, or remove information that is inaccurate.
Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
We use anonymous session cookies (short-term cookies that disappear when you close your browser) to help you navigate the website and make the most of the features.
Should users wish to deny the use and saving of cookies from this website onto their computer’s hard drive, they should take necessary steps within their web browser’s security settings to block all cookies from this website.
4.8 How long do we keep your data for?
Signways Supplies (Datchet) Ltd will not retain your personal information longer than necessary. We will hold onto the information you provide either while your account is in existence, or as needed to be able to continue to provide products and services , or for as long as is necessary to provide support-related reporting and trend analysis only.
If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also retain some of your information for a limited period of time as required, even after you have closed your account or it is no longer needed to provide our products and services to you.
5 Applicable References